Integrity, Efficiency & UNDERSTANDING
We’re here to help
We have put together a few questions we get asked, if you can’t find the answer feel free to contact us and we will be happy to help.
Always On Time
Always Willing to Help
Customers Always Satisfied
We do hold a valid and current waste license, issued by the Environmental Agency. You can check our license on the Environmental Agency website here.
Our Business Name is Oundle Van Man Limited and our Carriage License Number is CBDU513211.
Our free quotes are all no obligation and if you wish to move forward we can send over an Invoice to initiate the start of the work/project.
Although we try to be as precise with our quotes as possible sometimes things can effect the length of the job outside of our control.
Waiting Fee: If we are to wait, without being able to proceed, for example access keys are late or customer is not present there is a waiting fee chargeable at £25 per hour for any time spent unable to complete the job. Please consider this when booking in times.
We hold insurance for our workers and liability of our workers. If you would like more information please contact us.
Although assistance is always welcomed with any project. If any items are lost or damaged or injuries caused by the customer or personal assistants our insurance and liability is not applicable.
We will always provide the required amount of insured and liability covered workers to fulfil the job in hand.
Sometimes job’s get cancelled, we understand but due to being busy and not wanting to turn down work.
If your project gets delayed or has to cancel, there will be a cancellation fee of £100, if you are unable to cancel the project 7 days in advance.
